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The State of Grocery Report: How Omnichannel Became a Reality in 2020

This report examines the changes catalyzed by pandemic shopping patterns in 2020 and makes the case for which shifts are here to stay. It also examines notable performance within the competitive landscape and explores winning strategies to keep up with consumer needs and demand.

This report will look in depth at data-rich insights, including:

  • The 323% surge in year-over-year Instacart sales growth and associated winning partners
  • Growth factors for big box, grocery, warehouse, and Amazon within the grocery sector
  • The continued expansion for fulfillment options like BOPIS with 103% year-over-year growth
  • Top performing categories, items and private label brands – which are up 203% year-over-year
  • Key actions grocers should be taking as we come out of the pandemic
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